Security

We take security very seriously. Authentication leveraging biometric sensors on your smartphone is one of the strongest security factors to protect a potential malicious person to access your account.That's why we leverage it by default if it is enabled on your device.

We leverage two factor authentication and biometric authentication to make sure you are the one accessing your account. However, like any security technology, these are limited by how they are used.

Here are some healthy habits to make sure the security in place stays relevant:

1. Never share you password with anyone
2. Never share your local authentication settings (biometry or code) with anyone
3. Change password regularly
4. Beware of phishing: do not communicate your password to an agent, even if they pretend to work for us, we will never ask that.
5. Always change your credentials within the app, not via a website, even if it looks like ours.

An authenticator app is a mobile application that generates unique security codes to help protect your account. These apps create a new 6-digit code every 30 seconds that you'll need to enter along with your password when signing in.

This adds an extra layer of security to your account. Even if someone discovers your password, they won't be able to access your account without the current code from your phone.

Here are the most popular authenticator apps you can use with Sway Finance:

• ‍Google Authenticator: Available for both iPhone and Android, this is one of the most widely used options.‍
• Duo Mobile: a very simple and modern solution, also available on both platforms‍
• Authy: Popular for its simple interface and ability to work across multiple devices, including computers.

Most password managers also allow this feature, for instance:

• ‍1Password: If you already use 1Password for passwords, it also includes authenticator features; have a look here.
• Proton pass: Also a great alternative if you're looking for a more Swiss-based solution, with a clear setup walkthrough.

To set up an authenticator app with Sway Finance, download one of these apps and scan the code we provide in your security settings. Your app will immediately start generating the security codes you need.

We recommend keeping your authenticator app updated and having a backup plan (cloud-based for instance) in case you lose your phone. If you need help setting this up, contact our support team via our contact form: https://www.swayapp.io/contact.

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This might be because we have detected unusual activity on your account, or some of the terms of use were not respected. If you trust this is a mistake, please get in touch via our contact form: https://www.swayapp.io/contact.